Q1. Ingabe unguMkhiqizi noma inkampani yokuhweba?
A: Singabakhiqizi bompompi abanolwazi olungaphezu kweminyaka engama-35. Ukwengeza, sinochungechunge lwempahla oluzinze kahle olusivumela ukuthi sinikeze neminye imikhiqizo yempahla yenhlanzeko.
Q2. Iyini i-MOQ?
A: I-Minimum Order Quantity (MOQ) yethu izingcezu eziyi-100 zombala we-chrome nezingcezu ezingama-200 zeminye imibala. Nokho, sivulekele ukwamukela amanani amancane ezigabeni zokuqala zokubambisana kwethu, okukuvumela ukuthi uhlole ikhwalithi yomkhiqizo wethu ngaphambi kokufaka i-oda elikhulu.
Q3. Hlobo luni lwe-cartridge oyisebenzisayo, futhi yisiphi isikhathi sabo sokuphila?
A: Sisebenzisa ama-cartridges ajwayelekile kompompi bethu. Uhlobo oluthile lwe-cartridge lungahluka kuye ngemodeli nomklamo we-faucet. Ngokuqondene nokuphila kwabo, kuncike ezintweni ezifana nemvamisa yokusetshenziswa kanye nekhwalithi yamanzi. Kodwa-ke, ama-cartridges ethu aklanyelwe ukuthi abe nesikhathi eside futhi anikeze ukusebenza okuthembekile.
Q4. Hlobo luni lwezitifiketi zomkhiqizo efektri yakho enazo?
A: Imboni yethu ithole izitifiketi zomkhiqizo ezahlukahlukene ezihlanganisa i-CE, i-ACS, i-WRAS, i-KC, i-KS, ne-DVGW. Lezi zitifiketi ziqinisekisa ikhwalithi nokuhambisana kwemikhiqizo yethu namazinga omhlaba.
Q5. Kuzothatha isikhathi esingakanani ukuthi i-oda lami lilethwe?
IMP: Isikhathi sokulethwa kwe-oda lakho ngokuvamile siyizinsuku ezingama-35-45 ngemva kokuthola inkokhelo yakho yediphozithi. Sicela uqaphele ukuthi lesi sikhathi singahluka kuye ngomkhiqizo othize, inani, nanoma yikuphi ukwenza ngokwezifiso okudingekayo.
Q6. Ngingawathola kanjani amasampula?
Uma sinamasampuli esitokweni, singakuthumelela wona noma kunini. Kodwa-ke, uma isampula lingekho esitokweni, sizodinga ukukulungiselela lona.
I-1/ Isikhathi sokulethwa kwesampula: Ngokuvamile, kusithatha izinsuku ezingaba ngu-7-10 ukulungisa amasampula futhi sikulethele.
2/ Indlela yokuthumela amasampula: Ungakhetha i-DHL, i-FEDEX, i-TNT nanoma iyiphi enye insizakalo etholakalayo yokuthumela amasampula.
3/ Ukuze uthole isampula yokukhokha: Samukela i-Western Union noma i-Paypal njengezindlela zokukhokha zamasampula. Ungakwazi futhi ukudlulisa imali ngokuqondile ku-akhawunti yenkampani yethu.
Q7. Ungakwazi yini ukukhiqiza ngokuklama kwekhasimende?
Yebo, singakhiqiza imikhiqizo ngokwemiklamo yamakhasimende. Kungakhathaliseki ukuthi unezidingo ezithile noma ukwenza ngendlela oyifisayo, sinekhono lokukhiqiza imikhiqizo ngokuvumelana nezidingo zakho.
Q8. Ungakwazi yini ukunikeza imininingwane eyengeziwe mayelana nezitifiketi zomkhiqizo eziphethwe yifekthri yakho?
Impela! Imboni yethu inesitifiketi se-CE, esisho ukuthi imikhiqizo yethu ihlangabezana nezidingo ezibalulekile zezempilo nokuphepha ezibekwe yi-European Union. Isitifiketi se-ACS siqinisekisa ukuthobela kwemikhiqizo yethu nemithetho ye-French yemikhiqizo yenhlanzeko namapayipi. Ngokufanayo, ukugunyazwa kwe-WRAS kuqinisekisa ukuthi imikhiqizo yethu ithobela Imithetho Yase-UK Yokuhlinzeka Ngamanzi (Ukufakwa Kwamanzi). Ukwengeza, sithole izitifiketi ze-KC ne-KS, eziyimpoqo emikhiqizweni ethengiswa e-South Korea, okubonisa ukuthobela kwazo ukuphepha nekhwalithi yezwe. Okokugcina, isitifiketi se-DVGW sibonisa ukuthi imikhiqizo yethu ihlangabezana nezimfuneko ze-German Technical and Scientific Association for Gas and Water. Lezi zitifiketi zibonisa ukuzibophezela kwethu ekuletheni imikhiqizo yekhwalithi ephezulu ehlangabezana namazinga omhlaba.